ΠΩΣ ΜΠΟΡΩ ΝΑ ΚΑΝΩ ΑΛΛΑΓΗ ;

You can make a change within 14 calendar days from the date of receipt of your order. 

All returned products must be unused and must be accompanied by all labels, packaging and, where applicable, the original documents and accessories with which they were purchased. As all products are subject to quality control shortly before they are shipped to you, understand that any returned products that have defects (damage to the frame or lens) or signs of use (makeup stains) will not be accepted and will be sent back to the customer. at his own expense as they are considered to be used. 

No changes are made to the discount items & the items that are part of an offer. If the User does not follow the above instructions, de-sunglasses reserves the right to reject the return request.


CHANGE PROCESS:


De-sunglasses, for the best user experience, uses the following way for the changes of its products:

Send the parcel to the following shipping details with ACS COURIER for Greece or with UPS COURIER for Cyprus and abroad.


NAME: DE-SUNGLASSES


ADD: NIKOU LEFTHERIOTI 17 - CORFU


PC: 49100


TEL: 2661049943


Note: The charge is on us (is temporarily borne by DE-SUNGLASSES) if you are in Greece.


Attention: If you are in Cyprus or abroad, shipping costs will be borne entirely by you.

As soon as we receive the product that is intended for change and we consider that it is appropriate for change, a coupon of equal value of the product you returned will be sent to your email. Your coupon will expire automatically in 15 days. From the coupon that will be sent to you, 5.00 € will be deducted (shipping costs charge), if you are in Greece. 


Then, make a purchase again from de-sunglasses.com and at the end of your purchase (CHECK OUT), enter your unique coupon in the "COUPON CODE" field. 

Click on "APPLY COUPON" and complete your purchase.

ΤΙ ΓΙΝΕΤΑΙ ΕΑΝ ΕΠΙΘΥΜΩ ΕΠΙΣΤΡΟΦΗ ΧΡΗΜΑΤΩΝ ;

In case you want a refund, it is necessary to return the purchase receipt in the package while we will execute it using the same means of payment that you used for your initial transaction (within 14 working days from the date of receipt and control of returned products).

The deadline is considered to have been met if you return the goods before the end of the 14 day period. You must send the product together with the original receipt and the return form, otherwise the return will not be accepted, without exceptions. The return process starts as soon as we receive the product, and if the product meets the return conditions (it is not damaged, opened, etc.). The original receipt must be included for all Returns, without exception, nor will we accept it scanned afterwards. In case you have paid by COD, please fill in the details of your IBANK in the return form included in your package.


1. Send the parcel with any transport you wish, at your own expense, to the following shipping details:


RECIPIENT: DE-SUNGLASSES 


ADDRESS: N.LEFTHERIOTI 17 CORFU ("DE-SUNGLASSES" OFFICES) 


PC: 49100 


TEL: 2661049943


2. As soon as we receive your parcel, it will undergo quality control. If we deem that it needs a refund and is accompanied by the original receipt, you will receive the money in your account within 14 days.


Please check if you meet the return requirements before making your return. In case the return conditions are not met, the product will not be accepted and will be returned to you at your own expense. The products to be returned are posted at your own risk with the shipping of your choice, so we recommend that they be well packaged and seal the outer box.


IN DISCOUNT PRODUCTS (BLACK FRIDAY DEALS, CYBER MONDAY DEALS) AND PRODUCTS THAT HAVE BOUGHT WITH DISCOUNT COUPONS, NO REFUNDS CAN BE MADE.

ΠΟΙΕΣ ΜΕΘΟΔΟΥΣ ΠΛΗΡΩΜΗΣ ΔΕΧΕΣΤΕ ;

Οι αποδεκτοί τρόποι πληρωμής στο de-sunglasses.com είναι οι εξής:


Αντικαταβολή (Ισχύει μόνο για αγορές εντός Ελλάδας και το κόστος αυτής της υπηρεσίας είναι δωρεάν)


Πιστωτική / Χρεωστική Κάρτα


PAYPAL

ΤΙ ΣΥΜΒΑΙΝΕΙ ΕΑΝ ΛΑΒΩ ΕΛΑΤΤΩΜΑΤΙΚΟ ΠΡΟΪΟΝ ;

Although we check all of the sunglasses carefully right before they ship, if you receive a faulty item there is no need to worry!


You can return to de-sunglasses, free of charge, any product with a manufacturing defect. 

The User has at his disposal 2 days from the moment he realizes the unsuitability of the product to inform the de-sunglasses about the above. After the expiration of the above deadline, all damages will be the responsibility of the User. 

The return of products that show manufacturing defects will not incur any additional charges to the User. 


In order to replace you the product, the User must contact De-sunglasses within the 2-day period provided via the contact form, indicating the product or products to be returned and replaced, attaching a photograph and a detailed description of the defects they present. After de-sunglasses receives the User's message, they will inform him within 48 hours whether the return is approved or not. 


In case the return is approved, de-sunglasses will indicate to the user how to receive or send the defective product to its offices / warehouses. All returned products must be unused, and must be accompanied by all labels, packaging and, where appropriate, the original documents and accessories with which they were purchased.


If the User does not follow the above instructions, de-sunglasses reserves the right to reject the return request. Once the product has been received and the defects have been verified, de-sunglasses will offer the user replacement of the product with identical features, unless this option is objectively impossible or disproportionate to de-sunglasses. In case the delivery of a product of the same characteristics is not possible due to lack of inventory, the User will be able to choose between the termination of the contract (the refund of the paid amount) or the sending of a different model to the liking of the User. 


Delivery of a new product with the same characteristics or the new model chosen by the User, as the case may be, will take place within 2-4 working days from the date that de-sunglasses will confirm the User's request for the replacement of the defective product or the sending a new model.

ΜΠΟΡΩ ΝΑ ΕΝΗΜΕΡΩΘΩ ΜΟΛΙΣ ΕΝΑ ΠΡΟΪΟΝ ΓΙΝΕΙ ΞΑΝΑ ΔΙΑΘΕΣΙΜΟ ;

Σε περίπτωση που τα γυαλιά που επιθυμείτε έχουν εξαντληθεί, δεν χρειάζεται να ανησυχείτε.


Έχουμε φροντίσει γι' αυτό. Κάντε κλικ στο "NOTIFY ME" (κάτω απ' το εξαντλημένο προϊόν) και θα ειδοποιηθείτε αυτόματα μέσω email μόλις είναι ξανά διαθέσιμο.

ΕΙΝΑΙ ΟΙ ΣΥΝΑΛΛΑΓΕΣ ΜΟΥ ΑΣΦΑΛΕΙΣ ;

Οι αποδεκτοί τρόποι πληρωμής στο de-sunglasses.com είναι οι εξής:


Αντικαταβολή (Ισχύει μόνο για αγορές εντός Ελλάδας και το κόστος αυτής της υπηρεσίας είναι δωρεάν)


Πιστωτική / Χρεωστική Κάρτα


PAYPAL

ΠΟΙΟΣ ΕΙΝΑΙ Ο ΕΚΤΙΜΩΜΕΝΟΣ ΧΡΟΝΟΣ ΠΑΡΑΔΟΣΗΣ ΚΑΙ ΤΑ ΕΞΟΔΑ ΑΠΟΣΤΟΛΗΣ ;

We know that you are looking forward to receiving your order! We are proud of the fastest delivery of our products worldwide.


For your excellent service, we work with leading courier companies (SPEEDEX Courier, ACS Courier, UPS,), ensuring immediate & safe delivery. Once you place your order on de-sunglasses.com, the processing and preparation process begins immediately.


Greece: 2-3 working days € 3.90


Cyprus: 3-4 working days € 6.99


Europe: 2-3 working days (please proceed to the checkout to see the cost based on your Country.)


United Kingdom: 2-4 working days € 8.99


USA / Canada: 4-7 working days (please checkout to see the cost.)


Other: 4-7 working days (please checkout to see the cost.)


I. Please note that the estimated delivery time to non-EU countries is indicative and de-sunglasses.com does not calculate any delays due to customs clearance.


II. If your order goes through customs clearance process, our company is not responsible for any taxes and duties that may arise.


ΠΩΣ ΜΠΟΡΩ ΝΑ ΞΕΡΩ ΕΑΝ ΤΑ ΓΥΑΛΙΑ ΘΑ ΤΑΙΡΙΑΖΟΥΝ ΣΤΟ ΠΡΟΣΩΠΟ ΜΟΥ ;

Για να είμαστε ειλικρινείς, δεν μπορείτε να είστε απολύτως σίγουροι, αλλά είμαστε εδώ για να σας βοηθήσουμε εάν τα γυαλιά / οπτικά δεν ταιριάξουν στο σχήμα του προσώπου σας. 

Μπορείτε να πραγματοποιήσετε όσες αλλαγές επιθυμείτε.


Η συμβουλή μας είναι να ελέγχετε πάντα τις διαστάσεις και τις λεπτομέρειες στην περιγραφή κάτω από κάθε προϊόν. Επιπλέον, μπορείτε να τα δείτε φορεμένα στις φωτογραφίες από τα μοντέλα μας ώστε να κατατοπιστείτε.



Μην διστάσετε να επικοινωνήσετε μαζί μας εάν χρειάζεστε βοήθεια ή σύσταση.

ΤΙ ΠΡΟΣΤΑΣΙΑ ΠΡΟΣΦΕΡΟΥΝ ΟΙ ΦΑΚΟΙ ΠΟΥ ΧΡΗΣΙΜΟΠΟΙΕΙΤΕ ;

Οι φακοί που χρησιμοποιεί η DE-SUNGLASSES παρέχουν την μέγιστη προστασία, UV400.


Είναι κατασκευασμένοι για να σάς παρέχουν πλήρη προστασία από τις υπεριώδεις ακτίνες του ήλιου, καθώς επίσης πληρούν τα ακόλουθα πρότυπα: 

Αυστραλιανό πρότυπο AS / NZS 1067: 2003 και πρότυπο EN ISO 12312-1: 2013 σύμφωνα με την οδηγία 89/686 / ΕΟΚ της Ευρωπαϊκής Κοινότητας.

ΤΙ ΥΛΙΚΑ ΧΡΗΣΙΜΟΠΟΙΕΙΤΕ ΓΙΑ ΤΗΝ ΚΑΤΑΣΚΕΥΗ ΤΟΥΣ ;

Όπως ίσως ήδη γνωρίζετε, όλα τα προϊόντα μας είναι 100% χειροποίητα. Από το σχεδιασμό, μέχρι την επιλογή των υλικών, έως το τελικό αποτέλεσμα.


Επιλέγουμε τα καλύτερα υλικά για να έχουμε το τέλειο αποτέλεσμα για τα μάτια σας, έχοντας κατά νου ότι τα μάτια είναι αναντικατάστατα.



Χρησιμοποιούμε Ιταλικό "κόκκαλο" ή μέταλλο ανάλογα με το μοντέλο ενω για τους φακούς επιλέγουμε κυρίως CR-39 που είναι εξαιρετικά ανθεκτικοί. Ωστόσο, παράγουμε κι ορισμένα μοντέλα με πολωτικούς (Polarized) φακούς. 

Μπορείτε να βρείτε αυτές τις πληροφορίες με περισσότερη λεπτομέρεια στην περιγραφή του κάθε προϊόντος.

ΕΙΝΑΙ Η ΣΥΣΚΕΥΑΣΙΑ ΣΑΣ ΦΙΛΙΚΗ ΠΡΟΣ ΤΟ ΠΕΡΙΒΑΛΛΟΝ ;

Ναι φυσικά! Σεβόμαστε το περιβάλλον, οπότε φροντίσαμε για την εξωτερική συσκευασία.


Χρησιμοποιούμε χάρτινο κουτί που μπορεί να ανακυκλωθεί και φυσικά καθόλου πλαστικά περιτυλίγματα

Με μικρά βήματα τη φορά, όλοι μαζί μπορούμε να κάνουμε τη διαφορά.